1. Information We Collect To facilitate your choice in natural gas providers and manage your enrollment, we collect: (1) Contact Identifiers: Name, mailing address, service address, email, and phone number. (2) Utility Account Data: Information required to switch your supply, including your utility account number (e.g., from Enbridge, Columbia Gas, or Duke Energy) and historical usage data. (3) Technical Data: IP address, browser type, and navigation history on our website. (4) Marketing Data: Information about your interactions with our site and promotional offers, used to provide you with competitive natural gas rates.

2. Special Disclosures for 2026 (1) Artificial Intelligence (AI): Kratos Ohio may utilize AI and automated processing to analyze market volatility, optimize gas procurement strategies, and improve our customer support tools. These technologies allow us to offer flexible variable rates and maintain the high level of service Ohio residents and businesses expect. (2) Precise Geolocation: Natural gas rates and service eligibility are dependent on your specific zip code and utility territory. We may process precise geolocation data to ensure you receive the correct introductory rates for your area. This data is only processed with your affirmative “opt-in” consent at the point of collection. (3) No Automated Opt-Out (GPC): Please be advised that our website and enrollment systems do not currently recognize or honor automated browser-based “Global Privacy Control” (GPC) or other “Universal Opt-Out” signals. To exercise your privacy rights, please use the manual contact methods described in Section 7.

3. How We Use Your Information We use your data to provide reliable energy and better value: (1) Enrollment & Switching: To notify your Local Distribution Company (LDC) to transfer your gas supply to Kratos Ohio. (2) Pricing & Market Analysis: To manage our Variable Rate and Fixed Price plans based on current market conditions. (3) Sustainability Initiatives: If you participate in our “Green Gas” programs, we use your data to manage carbon offset purchases on your behalf through partners like GoGreenCredits.com. (4) Regulatory Compliance: To meet the requirements set forth by the Public Utilities Commission of Ohio (PUCO).

4. Sharing of Information We do not sell your personal information. We share data only as necessary to fulfill our service commitments: (1) Local Distribution Companies (LDCs): We share enrollment data with your utility (Enbridge, Columbia Gas, or Duke Energy) so they can continue to deliver the gas we supply and provide your consolidated bill. (2) Service Providers: We work with trusted vendors for data hosting, enrollment processing, and customer communications. (3) Legal Obligations: We will disclose information if required by law or to comply with PUCO licensing requirements.

5. Cookies and Tracking We use cookies to improve your online signup experience and analyze our website traffic. You can manage your cookie preferences through your browser; however, some parts of the enrollment process may require cookies to function.

6. Data Security and Retention We implement industry-standard security measures to protect your sensitive utility and personal data. We retain your information only as long as necessary to provide your energy services and comply with state record-keeping mandates.

7. Your Rights and Choices Depending on your residency and applicable law, you may have the following rights: (1) Access & Review: Request a copy of the personal information we maintain about you. (2) Correction: Request that we update or correct inaccurate account information. (3) Opt-Out: Unsubscribe from marketing emails or promotional updates at any time. (4) Limit Sensitive Use: Choose not to share precise geolocation data when prompted.

8. Contact Kratos Ohio If you have questions about this policy or wish to exercise your rights, please contact us:

Kratos Gas & Power OhioEmail: Hello@kratosgp.comTel: (800) 296-2203

Natural Gas Emergency Disclosure: Kratos Ohio does not maintain the gas pipeline system or respond to leaks. To report a gas emergency, contact your utility directly: Enbridge Energy at (877) 542-2630, Columbia Gas at (800) 344-4077, or Duke Energy at (800) 544-6900.